Cancellation Policy
Once your tour or transfer is booked, Adventure Art photography will attempt to reschedule your booking provided we are given at least 30 days notice. If the tour or transfer is cancelled by you, Adventure Art photography will consider making a refund, however, this is not guaranteed. Please see schedule of notice for cancelled bookings (subject to the discretion of Adventure Art photography)
• Within 0 – 10 days – no refund
• Within 11 – 30 days – 50% of the booking will be refunded.
• At least 30 days – full refund.
• Without written notice or attending on the confirmed booking date – no refund
under any circumstances.
Once your tour or transfer is booked, Adventure Art photography will attempt to reschedule your booking provided we are given at least 30 days notice. If the tour or transfer is cancelled by you, Adventure Art photography will consider making a refund, however, this is not guaranteed. Please see schedule of notice for cancelled bookings (subject to the discretion of Adventure Art photography)
• Within 0 – 10 days – no refund
• Within 11 – 30 days – 50% of the booking will be refunded.
• At least 30 days – full refund.
• Without written notice or attending on the confirmed booking date – no refund
under any circumstances.
Transfers: Bookings may be transferred to a new participant anytime leading up to the workshop however I ask you to update me via email so as I am able to update the contact details (john@adventureart.com.au).
Wet Weather: can bring some of the best images but If we are expecting wet weather that may significantly impact on your workshop I will notify you via phone and if unsuccessful I will send an email out. You will be provided with a re-booking voucher code to rebook at your convenience. Generally, there are several days notice with wet-weather postponement however this can be on the day in extreme circumstances.
Safety: Your safety and enjoyment on our workshop comes above all else. In rare instances our workshop locations can be impacted by temporary closures, social disruptions or by other extraordinary circumstances. If there is anything that will jeopardise either your safety or enjoyment of our session I will firstly look to adapt our workshop but postponement may also be an option if an equal alternative cannot be found.
Workshop / day trips terms and conditions
Outdoor workshop COVID-19 policy
When you book a workshop with adventure art you agree to:
- Comply with any state based restrictions at time of workshop.
- You agree to stay home if you or anyone else in your travelling party suffered from any flu-like symptoms or been in contact with or helped care for anyone with suspected or confirmed COVID-19 or who is currently being monitored for possible exposure to COVID-19.
- You agree to where possible social distance
- Your agree to bring a mask and wear when asked (Workshops are largely outdoors)
Multi day tours terms and conditions
Multi day COVID-19 policy
COVID-19 CANCELLATIONS
If the cancellation is due to government-imposed restrictions, border closure or cancellation is due to you having COVID-19 or ‘flu-like symptoms, in the 48 hours before departure: if a medical certificate is provided, we will hold 100% of monies paid by you in connection with the booking as credit with unlimited validity. Visit https://www.sahealth.sa.gov.au for the latest information.
Vaccination Policy for multi day group tours only
In accordance with Adventure Art photography’s duty to provide and maintain the safest possible tour for all involved, we are adopting the policy that all clients are required to show proof of double vaccinations before joining a group tour. As you can well appreciate we spend a lot of time together on a tour and many of our clients are vulnerable and we want to protect each guest and help them feel as safe as possible while traveling with us.
FIT FOR TRAVEL DECLARATION & ONLINE CHECK-IN
All passengers must complete an online check-in which includes a ‘Fit for Travel’ self-declaration to confirm they are free from illness. Two days before your scheduled departure, you will be emailed a link to complete the online check-in for your tour. The online check-in is mandatory for all passengers and must be completed at the latest 24 hours before departure. It includes standard questions such as;
- Have you or anyone else in your travelling party had close contact with or helped care for anyone with suspected or confirmed COVID-19 or who is currently being monitored for possible exposure to COVID-19?
- In the past 14 days, have you or anyone else in your travelling party suffered from any flu-like symptoms.
TRAVEL
All participants are responsible for making their own way to the pick-up points and from the drop-off points.
MEALS
Included in the tour cost are meals of restaurant or cafe quality. All meal suppliers have been carefully selected by our staff to ensure maximum pleasure and enjoyment.
Vegetarian and special dietary options are available on request.
Please note, the average daily meal provision includes the following:
Breakfast – 1 cooked or continental breakfast, tea/coffee and juice
Lunch – 1 main course and non-alcoholic beverages
Dinner – 2 course and a beverage of choice
Any additional food or beverages may be purchased at the participant’s expense.
ACCOMMODATION
While on the tour, all participants enjoy their own space during downtime in carefully selected luxury private suites. If desired, however, on request before the trip you may share your suite with your partner.
PLEASE NOTE: On occasion, while shooting remote locations the tour group will have no choice but to stay at the best available accommodation. At times this may not reflect our usual luxury standards but is required to access some remote photographic locations.
PHYSICAL FITNESS
This tour may be taken by anyone in good physical condition, as some walking is involved in this tour – including walking along tracks, irregular terrain, all while carrying your camera equipment. Therefore you are encouraged to get in shape by exercising regularly. Please call if you have any questions about your ability to do a particular trip. Once a trip has started and it is necessary for you to sit out a location or leave entirely because it is beyond your physical level, please note that there will be no refunds for any unused portion of the trip.
MEDICAL
You must be in generally good health and it is vital that persons with medical problems make them known to us well before the photo tour begins. It is understood that AdventureArt Photography is not a medical facility and therefore has no expertise or responsibility regarding what medications or inoculations you and your private physician should decide necessary for your safe participation on the photo tour. AdventureArt Photography assumes no liability regarding provision of medical care. Trip members are urged to check their health insurance coverage to be sure it is adequate.
TRAVEL INSURANCE
We highly recommend you take out personal Travel Insurance tailored to your needs within 14 days of booking your tour place (regardless of how close to home the tour may be for you). This will ensure you are reimbursed for any potential non-refundable airfare and tour cancellation fees etc should you have to cancel your tour place for any reason.